Who we are
Critter Ridders is a fun-facing pest control brand operated as a DBA of Valley Management Assoc., Inc. in Lafayette, New York. When this policy says “we,” “us,” or “our,” it refers to Valley Management Assoc., Inc. operating under the Critter Ridders name.
Information we collect
We may collect information when you:
- Fill out the contact form.
- Email us at nathan@thecritterriddersny.com.
- Communicate with us about scheduling, services, or follow-up.
The information you provide may include your name, email address, service location details, and a description of your pest concern. If you choose to share additional details, we will receive those as well.
How we use information
We use the information we collect to:
- Respond to questions and quote requests.
- Schedule and manage pest control services.
- Communicate about appointments, service recommendations, and follow-up.
- Maintain internal records about our interactions with you.
Text messages and consent
If you choose to check the optional text message box on the contact form, you agree that we may send you texts related to scheduling, service updates, or follow-up questions. Consent is NOT a condition of purchase. Message frequency may vary. Message and data rates may apply. You can reply STOP to cancel and HELP for help. We do not use an ATDS; messages are limited to communications about your interactions with Critter Ridders.
Sharing information
We do not sell your information. We may share information when necessary to:
- Comply with law or respond to legal requests.
- Protect our rights, property, or safety.
- Work with service providers who help us operate this website or manage communications.
Your choices
You can choose not to submit information through the site by contacting us through other methods, or by deciding not to pursue service. If you have previously shared information and would like to ask about how it is used, you can email nathan@thecritterriddersny.com.
Data retention
We keep information for as long as it is reasonably necessary to respond to your inquiry, manage any services you choose, and meet recordkeeping requirements.
Contact
If you have questions about this Privacy Policy, you can contact us at nathan@thecritterriddersny.com. Consent is NOT a condition of purchase. Message frequency may vary. Message and data rates may apply. You can reply STOP to cancel and HELP for help if you have opted into text updates.